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Creating Employee Engagement Around the Customer

This is the 10th in a series of posts that links to a video series about customer culture. The videos all feature Dr. Linden Brown, chairman and co-founder of MarketCulture Strategies, Inc. Linden, along with his son Chris, CEO of MarketCulture, literally wrote the book on customer culture: The Customer Culture Imperative.

In this week’s short video (1:19), vimeo.com/video/267530235, Linden discusses a tool to help increase employee engagement and alignment around the customer.

Enjoy the video!

– R. Davis


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